Insightful sewing machine reviews

Baby Lock Crescendo Review

Baby Lock Crescendo Review
Baby Lock Crescendo Review
  • Stitch quality
  • Speed
  • Ease of use
  • Maintenance
Needs lots of help – able to sew a straight seam but unfamiliar with most sewing techniques; needs assistance and instruction on basic sewing techniques.
Competent – can make different clothing items without assistance or guidance, but not good enough to sew intricate projects or to sew without a pattern.
Expert – can sew anything without instruction or assistance; possesses an expansive knowledge of sewing techniques and terminology.

I am pleased to report that I am possibly one of the first people to review the new Baby Lock Crescendo sewing machine.


Baby lock Crescendo

You seldom get a chance to review a sewing machine that is so new, the dealer doesn’t even have any promotional materials yet, but that’s exactly what happened on a recent visit to Cynthia’s Fine Fabrics in South Florida. The Crescendo from Baby Lock is promoted as the Maestro of Quilting, and it very well might be just that.


  • Full color LCD display screen
  • Laser technology


  • Lots and lots of brand new technological features to learn

At A Glance

The first thing I noticed was the brilliant full color LED screen. Mind you, I’ve seen many, many color LED screens before this one but for some reason, the screen on the Crescendo is far more eye catching than many others I’ve seen.

Then there are the laser pen attached to the side of the column and the over sized digital dual feed attached to the presser foot. A sewing machine with laser technology is definitely a first.

Oversized digital dual feed

Oversized digital dual feed

So is this particular dual feed attachment. More on both these innovative features and how they work below.


This machine is so new Cynthia had not yet even received promotional material for it on the day I visited. According to information found on the Baby Lock website, the Crescendo possibly has more features than any other home sewing machine on the market.

The impressive list of technological, sewing, quilting and machine features that appears below is taken directly from the Baby Lock website:

Technology Features

LCD Color Touch Screen

LCD Color Touch Screen

  • LCD Color Touch Screen with touch pen
    • Shows 260,000 colors
    • Measures 7” diagonally
    • Clock and Date
  • Guide Beam for precision alignment of stitches
  • Sensor Pen allows you to set preferences on your fabric to:
    • Set a guideline for sewing
    • Select the needle position location
    • Select custom zigzag widths
    • Choose an ending point on the fabric for stitches to stop sewing
  • Enhanced Stadium Lighting™ for brighter true color LED lighting of 10” around the needle
  • Digital Dual-Feed System ensures utmost fabric control when feeding layers or difficult fabric types

Key Quilting and Sewing Features

  • 573 Built-in stitches including
    • 137 Utility with 14 one-step buttonhole styles
    • 283 Decorative
    • 20 Satin
    • 61 Decorative satin
    • 14 Cross
    • 58 Combinable Utility stitches
  • Built-in stitches and Decoratives

    Built-in stitches and Decoratives

  • 5 Built-in alphabets
  • Maximum utility stitch width: 7mm
  • Stitch length 0.0mm – 5.0mm
  • Digital Dual-Feed System ensures all layers feed evenly
  • NeverMiss™ needle threader
  • Automatic thread cutter
  • Independent bobbin winder motor and Quick-Set, top-loading bobbin
  • Advanced Pivoting Feature
  • Automatic Fabric Sensor System adjusts presser foot pressure and tension to deliver perfect stitch
  • Ergonomic hands-free presser foot lift with extra high setting 10mm automatic and 13mm manual
  • 11.25” Workspace to the right of the needle
  • Sewing speed up to 1,050 spm
  • Automatic drop feed

Convenient Machine Features

  • Convenient one-touch buttons for
    • Start/Stop
    • Reverse sewing
    • Reinforcement stitch
    • Needle up/down
    • Thread cutter
    • Automatic presser foot lift
    • Auto threading
  • Quick-Set bobbin winder
  • Needle plate with scale in inches and centimeters
  • Additional seam markings on bobbin cover for needle position preference
  • Quilting extension table for larger work area
  • Free arm
  • Two accessory storage compartments

Advanced Machine Features

2 USB drives

2 USB drives

  • 2 USB drives: 1 (Type A) drive, connects with a mouse and flash drives and 1 (Type B) USB direct connect to a PC
  • Utility stitch editing capabilities
  • Store personal stitch settings for each Utility stitch on machine
  • Decorative stitch editing capabilities
  • Back to the Beginning key, returns to the beginning of a decorative stitch pattern
  • Edit and combine Character/Decorative stitches
  • 24 Memory Pockets for Character/Decorative stitches equaling 1 MG
  • Store additional stitch combinations on your PC using the 2 USB ports
  • Mirror-image capability for stitches
  • Lock key for stitches keeps current settings
  • Variable needle positions
  • Programmable needle up/down
  • Upper and lower thread sensors to alert when threads are broken
  • Lateral and diagonal feeding
  • Fully automatic built-in darning
  • Twin needle settings
  • Language conversion capabilities (13 languages)
  • Warranty (25-year limited, 10-year parts, 5-year computer circuit, 5-year electrical, 1-year labor)
  • Optional Gold Standard Comprehensive Care Program

Instructional and Help Resources

  • Built-in Help Messages
  • Built-in Operational Guide
  • Built-in Sewing Application Guide

Working on the Baby Lock Crescendo

In addition to its new technological features on the Baby Lock Crescendo, the top cover comes completely off to allow you to mount large thread cones directly onto the machine.

The top cover comes completely off

The top cover comes completely off

For years, I’ve used stationary or portable cone thread stands. With this subtle change, those stands are not necessary when using the Crescendo.

Possibly the simplest thing about this multifunction sewing and quilting machine is the threading process and winding the drop in bobbin. The good news here is an independent motor enables you to wind bobbins while you are sewing.

Thread guides make threading the Crescendo so easy, even a rank beginner can master the task. However, once you get pass those steps, almost everything you ever knew about operating a sewing machine pretty much goes out the window.

If you have ever had difficulty using a seam guide – either attached to the machine or etched onto the needle plate, then this one may be for you.

The Baby Lock Crescendo is equipped with a tiny red laser beam that literally lights the way, guiding you along the exact stitch line.

This feature is not only a great advantage when stitching in the ditch and quilting, when traditional seam guides may not be visible it is also useful in performing many other sewing tasks as well.

Touch pen

Touch pen

Then there’s the touch pen. Not only can it be used to guide you through the functions of stitch selection, adjusting stitch length and width and other tasks that are performed by accessing the many options on the touch screen, this one can also be used to set stop points on your sewing project.

In other words, if you are creating pintucks, for instance, you can simply touch the pen to the point on your fabric where you want your stitch line to stop and it will work with the Crescendo’s built in laser technology to stop at the precise point you identify. No more measuring and marking or pinning.

I watched as Cynthia zipped through a series of stitches using this feature and I was almost literally dumbstruck by the way the machine made a perfectly straight row of stitches and stopped at an invisible end point each and every time.

The detachable digital dual feed is possibly the most innovative feature for the home quilter yet. Like nearly all dual feed systems, the new Baby Lock digital dual feed system is designed to assist you feed ‘difficult fabric or multiple thick layers’ with ease.

The detachable digital dual feed

The detachable digital dual feed

The primary difference, it seems, is that the Baby Lock digital dual feed system is a cut above all other existing dual feed systems to date.

This new feature seems like a great idea that has the potential for making thick coats, working on heavy quilts and other very heavy or thick sewing projects possible on the Crescendo.

It’s so new, however, that it must be put to the test in actual home situations before I can attest to its true usefulness.


  • Natural fibers/cotton-linen-wool
  • Fine fabrics/silk-satin-taffeta/velvet
  • Knits
  • Synthetic fabrics/blends-rayon-polyester
  • Upholstery
  • Leather/suede
  • Fur
  • Reptile skin
  • Canvas/Twill
  • Plastic/Rubber
  • Extra thick fabrics or multiple layers


As one would expect, a machine this innovative comes with an equally impressive list of standard accessories. They include:

Impressive list of standard accessories

Impressive list of standard accessories

  • Sensor Pen and holder
  • Touch pen (stylus)
  • USB cable
  • Knee lift
  • 17 Presser Feet
    • Digital Dual-Feed System Foot
    • 1/4” Quilting foot with a guide
    • Buttonhole
    • Overcasting
    • Monogramming
    • Zipper
    • Zigzag
    • Blind stitch
    • Button fitting
    • Free-motion quilting
    • Free-motion open toe quilting
    • Free-motion echo quilting
    • Straight stitch foot


  • Specialty bobbin case for bobbin work
  • Cord guide bobbin cover
  • Straight stitch needle plate
  • Soft cover for machine
  • Bobbins
  • Seam ripper
  • Twin needle



After each useMonthly*Once Each Year**As Needed
Clean race hook and feed dogs
Wipe head with soft dry cloth
Wipe head with soft damp cloth
Service by sewing machine repair professional

* more often if the machine is used for extended periods of time or if used frequently

**more often if the machine is used heavily or if it is not operating properly

Tying Off The Loose Ends

Watching this machine go through its paces, reading about it and learning about all the new features is at times mind boggling.

To be honest, watching the laser light, sensor pen and digital dual feed in action might lead one to be a bit wary about stepping up to the Baby Lock Crescendo.

This machine hasn’t been on the market long enough for anyone to say that these brand new features will stand the test of time or even work the way they are supposed to when you get the machine home.

The Crescendo is definitely not for the beginner or even the intermediate home sewer. Nor do I recommend it for anyone who may be the least bit intimidated by 21st Century technology. Working with new technology is sometimes challenging for the most adventurous of people.

My concern is that if someone who is not adventurous would be so intimidated by all the new bells and whistles on the Crescendo from Baby Lock that they might give up on trying to use it before giving it the time it deserves to prove itself in a home sewing room.

If, however, you are the type of home sewer who is looking for a machine that is definitely state of the art, then the Crescendo from Baby Lock might be just the machine for you. I give it three stars for ease of operation because of all the new technology.

There is a definite learning curve here. If you expect to take the Crescendo home and sit right down and get to work, then you will be disappointed. I believe that if you take time to learn this machine from stem to stern before attempting to use it, you could be very happy with your choice.


  1. I just discovered your reviews when googling for a new machine. Based on this review I went to Cynthia’s and test drove the Crescendo and fell in love. Cynthia spent over an hour going over the machine with me. It’s all you wrote about and more. When my Viking Designer 1 died and would cost $$$ to fix I knew it was time for a new one. This will be my first Babylock and all because I read your review. This is a great site! Thank you!

  2. Thanks for visiting Sewing Insight.

    So glad Cynthia and I were able to help you out. In case you didn’t already do so, I’ll be sure to let her know how much you appreciated her excellent service. Perhaps we’ll run into each other over there one day.

    Happy Stitching.

  3. I am torn between the Viking Sapphire 875 and the BL Crescendo. I also cannot find a consistent price for these two machines. I would like to hear from those who can give me an idea of what to pay that I can show the dealers in my area and to also help me decide which one I should buy, as both are large investments for me. Thanks so much!

    • Connie, I live in Ca. I am going to purchase the Crescendo tomorrow (God willing). The sale at Redlands Sewing Center is for no sales tax, Gold standard warranty included, $4500. Other prices I found were $4000.00 plus tax Bag and Bobbins in Claremont. Moore’s sewing offered 4000.00 with trade-in (running or not). But these are seminar machines. Moores is offering 24m 0% financing. I’ll try bartering with the other store as it is offering 6.5%. I am sooooo excited about this machine as I am both a quilter and clothing sewer. The speed control and 11.25 opening are huge assets (also the automatic cutter and bobbin winder) Wish me luck! Leanne

      • I am soooo excited for you! you are one lucky girl! I want to hear how you like it. They say there is a huge learning curve. I am going to wait until I get back from San Fran – which would give you some time to practice and learn. I’m serious about wanting you ton report back! We are looking forward to hearing what you think. I sure am rooting for you! Enjoy!

      • I would also love hearing more reviews of this machine. I can’t find much on the net so far. I was planning on buying a Symphony this coming year, but the Crescendo is pulling at me – even though the price is near double. I’m 66 and figure maybe this would be my last machine (I currently have 9 various machines)

        • I had the Espire that was the machine the Symphony replaced. I loved it and I was not looking for a new machine but I came home with the Cresendo. The extra lighting and the large throat space sold me… moral of the story I am in love again!!! I also own a Pfaff as does my mom and the throat is not as large or the lights as extensive.

          • I also had the espire – but did the trade-in. I LOVE MY CRESENDO – I received a workbook with it, and have gone through most of the examples. I even had to have my husband build me a extra table for my books, and I did reference both manuals. I am now working on a quilt, the laser pen is great for binding – and working with points on flying geese/. I know the price shock, but after my husband seen the actual retail price, he was ok. This is my last sewing machine to purcase – and will treasure it.

        • I have a Crescendo and love it. I was stressed out about the price until I realized at my age this will probably be my last sewing machine. It sews beautifully. I love the decorative stitches. I have quilted one quilt on it and the space and lightening are wonderful. I love the needle threader with my older eyes it is a blessing. Hope this helps you.

      • Hi Leanne
        Was wondering if you purchased the Baby Loc Crescendo? Do you like it? I am torn between
        this machine and a PFAFF. Any tips you can give me regarding the Crescendo. Likes dislikes

  4. I bought my Crescendo in August and I absolutely LOVE it. Don’t know what I ever did without it. I am however having a little trouble with skipped stitches while free motion quilting. This is something that has just happened. I have quilted two quilts with no problem. I am taking it in to the dealer to see if they can help me. I know it is something that can be easily fixed, or that’s what I’m hoping for.

    • Neva, I love mine too but am having a problem with skipped stitches also. It is always when I am quilting, just straight line or zig zagging the binding on. I have tried numerous things, like slow down, change needle, which helps but still does it. Have you figured anything out yet?

  5. I own the crescendo and love most of the features on this machine. However there is one issue that has me totally perplexed. The throat plate removal is a royal pain. Getting the throat plate back on properly is awful. Takes me 3 and 4 tries to get it done properly. Also dropping screw down into the cavity while playing with the throat plate is awful. I just dread changing the throat plate and cleaning the machine. The screw drivers that came with the machine are too tall to get a full grip on the screws. This has become a true source of aggravation with this machine. Any comments would be appreciated.

    • Brinda, after I purchased my BL Aria I decided to switch to the single needle throat plate. As I was changing it out, one of the screws fell into the machine and I couldn’t get it out. This required a trip to the dealer. They took over an hour but after diligent trying, finally found the screw and removed it. Now keep in mind I hadn’t even sewn a stitch yet. Long story short, I feel your pain. My dealer had a very short handled screw driver set which I purchased and has made a big difference in switching out the plates. But I agree, for a nice machine such as this I would have put a little more thought into the plate situation. Overall, I have a tremendous love of this machine. It’s quiet, stitches wonderfully, has fantastic lighting, and a huge harp area.

  6. I had a Bernina 750 for only 6 months and because of issues changing the bobbins, due to my carpal tunnel I traded it in on a Babylock Crescendo (much easier drop in bobbin.) The Bernina was more expensive and I took a big loss; but have never regretted one minute of purchasing my Crescendo. In my opinion it wins hands down over the Bernina 750. I had five previous Berninas and was a die hard Bernina user. However, I would never go back after sewing on my Crescendo. Many more useful features and the manual is very easy to understand. If there is ever a question, I can go to the Babylock website and go to contact us; send my question and it is usually answered by e-mail within 24 hours by a tech. Babylock you are the greatest!!! I am not young (almost 80 yrs. old) and did not grow up with computers.

  7. I have A LOT of sewing machines including many Baby Lock machines. I have to say that I LOVE my Crescendo. After I bought it, I thought I might regret buying another machine, especially at the price point. I can tell you it is the best machine I have ever purchased. It is not a machine to take to any type of class or retreat, just based on the size etc. I have never used a machine as much as I do this one. My other machines will have to sulk. Do use good quality thread, as that is one thing that I have noticed, as well as other users I know. I have no regrets for buying this machine.

  8. Great review! I love the Crescendo and was planning on upgrading to it from the BL Symphony. Since I know this will be my final machine purchase, I chose to go with the BL Unity since it also has 7×12 embroidery capabilities for what little bit of embroidery I do. Plus with the large hoop I can see some quilting via embroidery! :-). I’m a very BIG Baby Lock fan!

  9. I purchased my Crescendo in July of 2014. I love it. I have found the instructions excellent. Smooth, quiet stitching. Have sewn for Years but am just getting into quilting. The extension table and dual feed foot are fabulous. I put on my dual feed foot and away I went with no trouble the first time.

  10. I was all set to purchase the Aria and then started reading about the Crescendo. The big difference is the sensor pen And the laser beam guide. I am a quilter. For those of you who have the Crescendo, how often do you use the sensor pen. The price difference in the machines is around $500.00. Trying to decide if the pen and laser beam is worth the extra price. Would love some users to weigh in on this. Thanks.

  11. I was all set to purchase the Aria, then reviewed the Crescendo. The price difference is about $500. I’m torn due to the sensor pen & laser guide beam. I am a quilter. Would love the opinion of those who own the machine on how useful they find the sensor pen in particular. Thanks.

  12. I have had my Crescendo for about a year now. I have a lot of trouble with my machine when i use it to free motion quilt. I have had the machine in for repair two times now and it still is not working well enough for me to machine quilt. At this point i don’t know what to do with it. The dealer keeps telling me there is nothing wrong with it when they use it.

    • I free motion on my Crescendo and have had no problems at all. I thought I would have to play with the tension like I do on my Janome, but I don’t. I do lower the feed dogs & my stitch length. I use Superoirs Bottom line thread in the bobbin, I usually use a heavier top thread with a 90/14 needle. Works great. Love the large throat space for quilting.

  13. I have only been sewing for 3-4 years, and quilting for half of that… My local dealer had an incredible deal for 5 years no interest as long as you make monthly payments… I was sewing on an old sewing/embroidery machine of my moms and decided to take the plunge… I have NEVER once regretted it! This machine is so amazing. I can’t say that I am super experienced with all kinds of different machines, but the Baby Lock Crescendo sewing machine makes me “not afraid” of FMQ. I use the laser beam ALL THE TIME. I LOVE it. I haven’t taken any classes yet-I work full time and it’s hard to get in on a class that doesn’t occur during the work day, but I sat down with my manual and read and sewed and just love it. I still would like to take a class at some point-I’m sure there are cool features I’m missing out on. I really really love the machine and wouldn’t ever want any other.

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